Refund policy
Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. This policy only applies when there is no giveaway promotion at the time of purchase.
During a giveaway promotion, all sales are final.
In the event of a return being granted, buyer is responsible for packaging the product exactly as it was sent out and returning it, insured, with a major freight carrier. Upon receipt of the product and confirmation of its condition a refund will be issued. A 20% restocking fee will be charged on all returns. In the event of a giveaway, all entries associated with the items will be void. Buyer is responsible for all transportation costs for any returns.
To start a return, or any other related questions, you can contact us at contactevgarage@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We do not accept returns on any wheel purchases or any used items. While we do our best to accurately describe wheels, we will not be held responsible for descriptions of wheels. Buyer is responsible for inspecting product photos and determining if product condition is up to their standards. If you have any doubts about the condition of any of our used wheels, we recommend you inquire about our refinishing options, or purchase another set.